Shipping & Returns
LIFETIME WARRANTY ON ALL PRODUCTS
We only sell the highest quality products and we stand behind that quality with a lifetime guarantee on every single item we sell! If it breaks, we got you covered. Don't like the scent? We'll find one you do! Somethings not right about your order? Hey, we're only human but you'd swear our friendly customer service staff is superhuman! They'll make you wish all companies were like Badass Beard Care.
Don't believe us? Check out our nearly 48,000 raving 5-star reviews HERE!
LIGHTNING FAST SHIPPING!
All orders are processed and shipped via USPS within 2 business day! Additional processing and shipping time may occur during peak Holiday shopping Thanksgiving through Christmas, or if there is an issue with the address- in which case we will contact you immediately for correction. Badass Beard Care business hours are Monday through Friday 9am - 4pm PST and closed on federal holidays.
Shipping within the US with USPS First Class Mail, $4.99, or $8.99 for USPS Priority Mail of any weight. International Shipping is calculated at checkout.
Standard shipping - takes an average of 4-8 business days in transit after order processing.
Priority Shipping - takes 2-4 business days in transit after order processing. Shipment timeline is determined by USPS and is not guaranteed and may take longer during peak Holiday shopping times.
International shipping - time is determined by your local customs office. Packages typically take 7-30 business days to arrive. Badass Beard Care is not responsible for any taxes, duties, import fees, or shipping fees assessed by your customs or local postal service. Please check with your local customs and postal service to determine if there will be any additional fees before ordering.
For lost or delayed packages - Badass Beard Care will assist to the best of our abilities to track and locate packages, but most matters can be resolved quickly with your local post office. If a package is 4 or more business days late and your local USPS has failed to give a current location or updated delivery estimate, we will re-ship your package at no charge to you. We just ask that if/when a second package arrives that you refuse delivery and return to sender.
NO HASSLE RETURNS!
We are committed to 100% customer satisfaction! If you are not blown away by the quality of your product, or the scent just isn't for you, we will exchange your product at no cost to you or give you a full refund, no questions asked and no expiration date on the return window. We strive to be the best in terms of quality, affordability, and customer service. Our goal is to create lifelong customers who look forward to their next shipment from Badass Beard Care. If you have any concerns about your order, are not happy for any reason, or just want to tell us how awesome our products are, pleaseContact Us, e-mail us at email@example.com, or call 1-844-6BADASS. Our customer service line is open M-F 9AM - 4PM PST. If we are busy assisting another customer, please leave a message and we will return your phone call as soon as we can.