Frequently Asked Questions
What do our products do & How to use them? *Video*
Not sure which scent is right for me, how do I choose?
We understand each scent is not for everyone, which is why we offer 13 badass scents! The best way to find a scent you enjoy is with our Trial Pack, If you have never ordered a Trial Pack we recommend taking advantage of our Free Sample offer. To get your free sample, go to badassbeardcare.com/free-sample, add the free beard wash, add your preferred trial scent, then checkout. Use the code BADASS to get your first sample free! Shipping is just $1.95, and we offer to exchange your sample or refund your shipping if you are not satisfied for any reason.
What is in your beard balm and beard oil?
Beard Balms: Shea butter, cocoa butter, beeswax, coconut oil and every oil that is in our beard oil.
Beard Waxes: Same ingredients as the balm, but with lanolin and a higher concentration of wax.
Beard Oils (except Secret Agent): Apricot oil, argan oil, jojoba oil, pure vitamin E oil, rosemary oil, eucalyptus oil, and tea tree oil.
Mustache Wax: Shea butter, coconut oil, cocoa butter, yellow beeswax, lanolin, and every oil that is in our beard oil.
Scents: We use all natural essential oils and absolutes that are both functional and smell great. Our beard balms and oils may also contain cedarwood oil, sandalwood oil, vanilla absolute, lemon oil, ylang ylang oil, pine oil, patchouli oil, cinnamon leaf oil, sweet orange oil, peppermint oil, bay leaf oil, lime oil, clove oil, white fir oil, earl grey tea extract, lavender oil, tobacco absolute, black pepper oil, coffee oil, lemongrass oil, grapefruit oil, and citronella oil.
Our Secret Agent formula is void of any scented oils, including the rosemary, eucalyptus, and tea tree oil found in all of our other oils and balms.
What is in your Washes?
Hog Wash: Water, decyl glucoside, lauryl betaine, xanthum gum, aloe vera, ylang ylang oil, tea tree oil, eucalyptus oil, rosemary oil, citric acid, benzoic acid, dehydroacetic acid (and essential oils for scent)
Beard Wash: Water, ammonium lauryl, sulfate, ammonium laureth sulfate, lauramide DEA, lauryl glucoside, ammonium xylene sulfonate, citric acid, propylene glycol, diazolidinyl urea, methylparaben, propylparaben, sodium chloride, aloe vera, aragan oil, avacado oil, coconut oil, tea tree oil, eucalyptus oil, rosemary oil, peppermint oil, EDTA
What is in your Deodorant?
Deodorant: Arrowroot powder, shea butter, coconut oil, sodium bicarbonate, stearyl alcohol, bentonite clay, candelilla wax, coco butter, activated charcoal, witch hazel, vitamin E oil, tea tree oil, rosemary oil, eucalyptus oil (and essential oils for scent)
What is in your Pomade and Hair Clay?
What do your products smell like?
The Original- Sandalwood and Vanilla
The Ladies Man- Lemon and Vanilla
The Viking- Siberian Fir, Orange with a hint of Clove
The Biker- Patchouli, Sandalwood and Peppermint
The Mountain Man- Pine and Cedar
The Patriot - Texas Cedarwood, Tea Tree, Rosemary and Patchouli
The Pirate- Bay Leaf, Lime, Orange and clove
The Bushwhacker - Eucalyptus, Lemongrass, Grapefruit and Citronella
The Outlaw - Sweet Tobacco, Black Pepper and Vanilla
El Burrista- Coffee (Premium Line)
The Royal Knight- Earl Grey Tea, Lavender and Vanilla (Premium Line)
The Brewmaster - Tangerine, Grapefruit, Orange and Siberian Fir (Seasonal Available 03/01 -05/31)
The Soda Jerk - Root Beer (Seasonal Available 06/01 -08/31)
The Pilgrim - Sweet & Tart Citrus, Warm Cinnamon & Pumpkin Spice (Seasonal Available 09/01 -11/30)
The Holiday- Chocolate, Orange & Peppermint (Seasonal Available 12/01 -02/28)
The Secret Agent- Unscented
Mustache Wax- Pine needle, orange, lemon and vanilla
Pomade/Hair Clay - Refreshing Citrus
When should I start using it?
As soon as you start growing. Our oils and balms not only help existing beards become badass versions of themselves, but also makes your skin more healthy to facilitate faster and thicker hair growth and reduce dry itchy skin for new beards.
Will these products help my beard grow?
The biggest factors to growing a beard are genetics, nutrition, and daily care. We have formulated a Men's Daily Multivitamin specifically tailored to target healthy hair and skin. You can learn more http://badassbeardcare.com/chucks-essentials-the-bearded-mans-multivitamin/. We recommend reading our 'How to Grow a Healthy Beard' blog to learn more.
How much do I use? How long will the oil or balm last me?
Every beard is different, and a little oil or balm goes a long way. We have found the best way to apply balm or oil is the apply just a little at a time. After running your hands through your beard, they shouldn't appear to have any excess oil or balm on them. If they do, you've probably used too much and should brush your beard with a boars hair brush to remove excess product and you can remove any excess from your hands by running them through your hair. An average size (1-2 inch) beard only needs around 4-6 drops of oil or a dime size amount of balm, though some people like to use or may require more. Our 1 oz tin of balm should last the average beard about a month while the 1 oz oil should last longer. Larger, man sized beards may require more and can take advantage of our man size 2 oz balms to get more bang for their buck.
Where do you ship to?
We ship worldwide! Shipping within the US is a flat rate $3.49. Upgraded priority 2-3 day shipping is a flat rate $6.95.
Canada is $8 USD. International Shipping is a flat rate $9 USD. We offer discounted shipping of $1.95 for orders for a single Trial Pack within the US and its territories.
How long does it take for International orders to ship?
International shipments may take up to 30 business days to arrive at their destination; however, we often see these shipments arrive within two weeks. For EU customers we have listed some of our products on Amazon EU. We sincerely wish we could get those packages to their destinations faster, but due to ship times, Customs, and a number of other factors, we cannot guarantee a faster delivery time. Badass Beard Care is not responsible for any taxes, duties, import fees, or shipping fees assessed by your customs or local postal service. Please check with your local customs and postal service to determine if there will be any additional fees before ordering. We do is offer a flat rate shipping cost of $9 usd for all international shipping so the fee is as low as possible (as we pay quite a bit more to ship internationally), and you as the customer can order as many products as you want without that base shipping cost we charge going up at all.
Where can I buy locally?
We are adding new stores to our list every week! Please contact us if you would like to locate any local stores, or would like for your favorite barbershop to carry our products!
If I cant grow a beard or my beard is patchy, will this give me the beard I desperately want?
Our products contain essential oils that increase blood flow to the area it is applied which helps facilitate hair growth, and oils that nourish and smooth hair to reduce the amount of hair lost naturally while brushing or combing. We also have a men's multivitamin called Chuck's Essentials that pack a men's daily vitamin along with biotin, folic acid, omega 3, vitamin E, and several other vitamins to help with healthy hair and skin.
When will my order ship?
We make small batch orders every day to ensure that the product you receive is fresh and at its Badass prime. Orders typically ship next business day, but we strive to get orders out within hours. During peak holiday days, items may take a little longer to ship.
I want to try your products, but I don't know what I want and I don't want to buy 1 of everything.
We didn't know what we wanted either, which is why we have so many awesome scents to chose from! We have trial sizes available here that should last 2-7 days each (depending on size of beard) so you can try all of our scents without breaking the bank. You can even try 1 of every scent with our Ultimate Trial Kit.
How do I become a Brand Ambassador?
We consider all of our loyal customers as brand ambassadors! We recently launched our Badass Rewards Program. It is a great way to earn discounts for doing the things you already do, such as purchasing products, interacting on social media, and getting your bearded friends to try a sample. It is free and easy to join, and there are tons of ways to earn discounts! Your purchases will automatically be tracked to earn badass bucks and you will have a referral code that you can share with friends and bearded badasses. Any time someone uses your code to order their first free sample, we will reward you with $5 in store credit! You can find your unique code in your account section.
Badass Rewards Program FAQs
How do I sign up for the Badass Rewards Program? If you have an account on BadassBeardCare.com, you already have a Rewards account! If you have not created an account, you can do so Here
Is it free to join? Yes, joining the Badass Rewards Program is free and easy. There are no monthly service charges or hidden fees.
How do I redeem my Badass Bucks? Make sure you are logged in. Click on your account, you will see how many Badass Bucks you currently have and the option to "redeem now". Click this option and this will redeem your badass bucks for store credit, that never expires. You will now see your store credit as a payment option at checkout.
How do I get Promoted to Major Badass? Earn 300 Badass Bucks through purchases, referrals or social interaction to be promoted to Major Badass. You then earn 1.5x more on every dollar you spend!
How do I get $5 for 'Referring a Friend'? You will be given a unique discount code when you sign up. Share this code with friends and bearded Badass. Any time a new customer uses your code to order there first free sample, we will give you $5