Shipping & Returns
We make the products daily, and all orders are shipped via USPS within 2 business days of receiving payment. Additional processing and shipping time may occur during peak Holiday shopping Thanksgiving through Christmas. Badass Beard Care business hours are Monday through Friday 9am - 5pm PST and closed on federal holidays.
Shipping within the US and US Territories is $2.50 for orders under 2oz with USPS First Class Mail, $2.95 for orders 2oz or heavier with USPS First Class Mail, or $5.95 for USPS Priority Mail of any weight. Canadian shipping is a flat rate $8USD. International shipping is a flat rate $9USD.
Standard shipping takes an average of 3-6 business days in transit after order processing.
Priority Shipping takes 1-3 business days in transit after order processing. Shipment timeline is determined by USPS and is not guaranteed and may take longer during peak Holiday shopping times.
International shipping time is determined by your local customs office. Packages typically take 7-30 business days to arrive. Badass Beard Care is not responsible for any taxes, duties, import fees, or shipping fees assessed by your customs or local postal service. Please check with your local customs and postal service to determine if there will be any additional fees before ordering.
For lost or delayed packages - Badass Beard Care will assist to the best of our abilities to track and locate packages, but most matters can be resolved quickly with your local post office. If a package is 4 or more business days late and your local USPS has failed to give a current location or updated delivery estimate, we will re-ship your package at no charge to you. We just ask that if/when a second package arrives that you refuse delivery and return to sender.
We are committed to 100% customer satisfaction. If you are not blown away by the quality of your product, or the scent just isn't for you, we will exchange your product at no cost to you or give you a full refund, no questions asked. We strive to be the best in terms of quality, affordability, and customer service. Our goal is to create life long customers who look forward to their next shipment of badass beard products. If you have any concerns about your order, are not happy for any reason, or just want to tell us how awesome our products are, please Contact Us, e-mail us at firstname.lastname@example.org, or call 916-990-3873. Our customer service line is open M-F 9AM - 5PM PST. If we are busy assisting another customer, please leave a message and we will return your phone call as soon as we can.